Caro

problem

The Problem

Elder care that respects dignity

Most elder care tech is designed for caregivers, not seniors. It's intrusive, surveillance-heavy, and strips dignity from the people it's supposed to help. Seniors feel monitored, not cared for.

• Existing solutions are caregiver-first, not senior-first
• Surveillance-heavy design erodes trust and dignity
• Seniors reject intrusive monitoring technologies
• Caregiver stress increases when seniors resist tech

research

The Research

Designing for both sides

I shaped the product vision around both caregivers and seniors — understanding that the product must serve two fundamentally different user needs simultaneously.

• Dual persona research: seniors (autonomy) and caregivers (peace of mind)
• Found that non-intrusive sensing (ambient, not camera-based) was the key to acceptance
• Privacy and dignity emerged as non-negotiable design constraints

solution

The Solution

Ambient, non-intrusive care

Designed a product vision around ambient sensing instead of cameras, focusing on dignity, privacy, and trust. The product enables independent living for seniors while giving caregivers peace of mind.

• Ambient sensing (motion, sound patterns) instead of cameras
• Dignity-first design language — care, not surveillance
• Gradual onboarding that builds trust over time
• Caregiver dashboard showing wellbeing patterns, not live feeds

impact

The Impact

Positioned Caro as a compassionate, scalable healthtech solution. Evaluated at IIT Roorkee E-Summit on ethical design principles and market viability.

reflections

Reflections

This project taught me that ethical design isn't a feature — it's a constraint that should shape every product decision. When you design for vulnerable users, every default matters.

• Ethical design is a constraint, not a feature
• Dual-persona products need to balance competing needs
• Dignity is non-negotiable in healthtech